New user can't log into Tebi Back Office

I made a new user in the Tebi Back Office, but they can’t log in. What could the issue be?

In order to access the Back Office, the user needs to be given a MANAGER or OWNER role. For more information on the permissions given to roles, please see this article.

The new user also needs to create an account with the same email address via the sign in page in order to activate the account.

That worked, thank you!

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